Frequently asked questions

What areas in Dane County do you serve?

Clean Bright Pros proudly provides professional cleaning throughout the Madison metropolitan area, including Verona, Fitchburg, and Middleton. Whether you are near the University of Wisconsin campus or in the suburbs of Sun Prairie, our teams are available for recurring or one-time deep cleans.

Are your cleaning products safe for pets and children?

Yes. We prioritize health and safety by using eco-friendly, non-toxic cleaning products. Our solutions are hospital-grade yet safe for families and pets, ensuring a sanitized environment without the harsh chemical smells often associated with traditional maid services.

How do I join the $9.99 Cleaning Membership?

Joining is easy! Simply click the 'Join Membership' button on our homepage. For just $9.99/month, you lock in priority scheduling in Verona and Madison, exclusive member discounts, and a guaranteed spot on our calendar even during busy holiday seasons.

Do you offer move-in/move-out cleaning for apartments?

We specialize in turnover cleaning for apartments and condos across Middleton and downtown Madison. We follow a comprehensive checklist designed to help tenants secure their full security deposits and help landlords prepare units for new occupants.

What is the difference between a Standard Clean and a Deep Clean?

A standard clean covers routine maintenance like dusting and vacuuming. Our Deep Cleaning service is a top-to-bottom scrub targeting neglected areas like baseboards, inside appliances, and behind furniture, ideal for seasonal cleaning or prepping a home for sale in the Fitchburg real estate market.

How many hours is a typical cleaning service?

There is no set amount of time - it all depends on the current condition of your home. A general cleaning can take 3-4 hours. A Deep cleaning can take 6-8 hours.

Do you offer recurring cleanings?

Yes, we offer recurring cleanings for clients.

Do you provide cleaning supplies?

Yes, we bring our own cleaning supplies, including eco-friendly options.

Do you need to purchase the membership plan?

No. You do not need to purchase the membership. The membership plan is an option for customers who may want to be a priority. All members are a priority and may receive discounted cleanings.

What is your cancellation policy?

We never have any contracts when we clean your place. The only thing we ask is that if you have to cancel or reschedule you give us 48 hours notice. If you cancel or reschedule after 48 hours there is a $40 fee. If you cancel within 3 hours of the appointment it is 50% of the cleaning cost. If you cancel with the cleaner there or we are locked out the full price will be charged.